Terms of Service

Last updated: 2 August 2026

These terms are the agreement between you and Paco ("we", "us") for use of the Paco browser extension, our backend at server.askpa.co, and this website at paco.ooo (together, the "Service").

1. Acceptance

By installing the extension or using the Service, you accept these terms. If you do not accept them, do not use the Service. If you are using Paco on behalf of an employer, you confirm you are authorised to accept these terms for that employer.

2. What the Service is

Paco is an AI assistant that answers questions about your own Bullhorn records from a side panel next to Bullhorn. It reads the record you are looking at, looks up related records through Bullhorn's API inside your own session, and returns an answer.

Paco is an aid to your work. It does not act as your agent, does not make recruiting decisions, and does not replace your professional judgement.

3. No affiliation with Bullhorn

Paco is not affiliated with, endorsed by, or sponsored by Bullhorn, Inc. "Bullhorn" is a trademark of Bullhorn, Inc., used here only to describe the system Paco works with. Your use of Bullhorn is governed by your own separate agreement with Bullhorn, Inc., and nothing here changes it.

4. Your account and your Bullhorn access

You need your own Bullhorn account to use Paco. Paco operates inside your existing Bullhorn session and with your existing permissions — it can reach nothing you could not already open yourself. You are responsible for keeping your credentials secure and for everything done through your account.

You must have the right to use Paco with the records you point it at, and you must comply with your employer's policies and your agreement with Bullhorn, Inc. when doing so.

5. AI output: verify before you act

Answers are generated by AI models and can be incomplete, out of date, or wrong. Every answer shows the source records it came from so you can check them.

You must verify any answer before relying on it, and you remain solely responsible for every decision you make and every action you take — including hiring, screening, rejection, communication with candidates or clients, and anything you write into your Bullhorn instance. Do not treat an answer as legal, financial, employment or professional advice.

You are responsible for ensuring your use of Paco complies with the laws that apply to you, including anti-discrimination, employment and privacy law.

6. Acceptable use

You must not:

• use the Service to break the law, or to infringe anyone's rights;
• attempt to access data you are not authorised to access, whether in Bullhorn or anywhere else;
• reverse engineer, decompile, or attempt to extract source code or prompts from the Service, except where that restriction is prohibited by law;
• resell, sublicense, or provide the Service to third parties as your own;
• probe, scan, overload or disrupt the Service or its infrastructure, or use it to scrape data at volume; or
• use the Service to build a competing product.

7. Third-party services

The Service depends on third parties, including AI providers, speech services, and hosting. They are listed in our Privacy Policy. We are not responsible for their acts or omissions, and their availability is outside our control.

8. Intellectual property

We own the Service and everything in it, including the extension, the website, and our prompts and interface. These terms grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service.

You keep all rights to your Bullhorn data and to the questions you ask. You keep whatever rights you have in the answers you receive, subject to the rights of your employer and of Bullhorn, Inc. We claim no ownership over any of it. We use it only to operate the Service, as described in the Privacy Policy.

9. Early access and changes to the Service

Paco is in early access. Features may change, break, or be withdrawn, and the Service may be unavailable at times. We may modify or discontinue any part of the Service at any time. If we introduce fees in the future, we will tell you before they apply to you.

10. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, completeness or reliability of any answer.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Where our liability under the Australian Consumer Law can be limited, it is limited to resupplying the Service or paying the cost of having it resupplied.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, arising out of or relating to the Service.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you paid us for the Service in the twelve months before the claim, or AUD $100.

12. Indemnity

You will indemnify us against any claim, loss or expense arising from your use of the Service, your breach of these terms, or your breach of any law or of any right of a third party.

13. Termination

You may stop using the Service at any time by uninstalling the extension. We may suspend or terminate your access if you breach these terms or if we reasonably believe your use puts the Service or anyone's data at risk. Sections 5, 8, 10, 11, 12 and 15 survive termination.

14. Changes to these terms

We may update these terms as the Service changes. The date at the top always reflects the current version. If a change is material, we will say so on this page before it takes effect. Continuing to use the Service after a change means you accept the updated terms.

15. Governing law

These terms are governed by the laws of the State of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.

16. Contact us

Questions about these terms: support@paco.ooo.